10 Things Every Employer Should Know About Dyslexia & 'Neurodivergent Conditions'.
1. It's widely accepted that most dyslexic/neurodivergent individuals have strengths/positive attributes which could significantly benefit their employing organisation.
2. Lack of ‘organisation-wide’ awareness of what dyslexia and other neurodivergent conditions really are, means there is still stigma and prejudice within workplaces.
3. When individuals know where to go to find out what support is available to them within the organisation they feel safe and they usually welcome the opportunity to have a conversation about it.
4. These ‘conditions’ are commonly accompanied by anxiety - and an unsupportive workplace culture commonly results in lack of disclosure if & when an individual starts to experience difficulties.
5. If there is a recognised, accessible process of support in place, seeking and accessing appropriate, tailored support can be straightforward, positive experience which is relatively low cost.
6. Reluctance to disclose when they are experiencing difficulties can impact on wellbeing…and in the longer-term if no support is accessed this can have a negative impact on mental health.
7. Providing appropriate, professional, workplace-focused support to neurodivergent members of staff in a supportive environment is likely to enhance wellbeing and increase engagement.
8. HR departments may assume they understand how dyslexia & other neurodivergent conditions such as dyspraxia, dyscalculia, ADD… can impact within the workplace and they may believe they are meeting legal obligations but unless they have undertaken professional training with a recognised 'body' their policies may be inaccurate and their processes may not be appropriate.
9. Employees in ‘dyslexia/neurodivergent-friendly’ organisations are more likely to fulfil their potential and make valuable contributions.
10. It is estimated that dyslexic/neurodivergent individuals account for up to 18% of the population. If employing organisations are not providing appropriate support innumerable employees are likely to be ‘treading water’ (not making expected progress) at best… and if they don’t feel able to reach out when they need help there is an ‘unseen’ cost in terms risk to wellbeing and mental health as well as costs associated with reduced productivity, absenteeism etc.
Being ‘dyslexia/neurodivergent-friendly’ makes good business sense. It’s good for people and good for the employing organisation. An increasing number of employers are now starting to see the benefit of having Accredited *Dyslexia Champions within their workforce. These impartial, knowledgeable volunteers have undertaken a course of study (*which includes 7 neurodivergent ‘conditions’ and other subject areas such as listening skills, wellbeing & mental health) equipping them to be able to answer questions and provide signposting which enables people to make informed decisions about whether to seek formal support …or not.
This role has the potential to act as a catalyst for positive change and already some of these individuals are making significant contributions towards ensuring their employing organisations become more ‘dyslexia/neurodivergent-friendly’ organisations.
It means a great deal to be sent a testimonial from a client ... and we are delighted to be able to share this with you.
At High School, I really struggled writing essays and with math but was one of the more capable students in my Music, Drama and English Literature classes. I always felt that I was only just keeping my head above water in the academic subjects and couldn’t understand why this was. My confidence and self-esteem was really low during this period and after dropping out of doing my A Levels, I felt really lost and wasn’t aware of what my strengths or skills were.
I took a number of jobs after leaving College, including a Store Trainer role at a Supermarket and a Medical Receptionist role at a GP surgery. What I really liked about both these roles, was that they needed me to verbally communicate and written communication was very low. I started to realise that verbal communication was a strength of mine and also the ability to empathise with others.
In 2007, I moved to London and started working for a large training provider in an administrative role. I found the role incredibly challenging as the volume of admin was really high and my organisational skills weren’t strong enough to cope with this. Again, I found myself trying to keep my head above water which knocked my confidence and caused me to feel intense anxiety and stress. I somehow managed to stay in this role for 3.5 years until I moved into a different role as an IT Software Trainer.
The IT Software Trainer role was great on one hand, as it allowed me to use my verbal communication skills but on the other hand, very challenging as the complexities of the software were difficult to grasp. I also had to read and respond to very long emails with multiple questions, which put a lot of pressure of my working memory. Again, I started to beat myself up over why I couldn’t remember things and also compared myself to others around me.
After about 4 years in this role, I attended a Specific Learning Challenges Awareness presentation by Janette Beetham. As soon as Janette started to describe some of the challenges people with dyslexia face, I started ticking a few of them off in my head and came to the realisation that I could be dyslexic. After completing a questionnaire that gives an indication whether or not you may have dyslexia, I then decided to go for a screening. As soon as we met, I realised this was someone who really wanted to help me, wasn’t going to judge me and someone who I could talk freely to. During the screening it was clear that I had difficulties with my working memory and towards the end of our meeting, Janette asked me ‘do you find yourself apologising a lot?’. At this point, I started to cry and was overwhelmed with emotion, the question made me realise that I had been apologising all my life for difficulties I had no idea that I had.
Janette was a great emotional support to me and explained clearly what the challenges were that I was facing but also made me realise what associated strengths I had. After the screening, I immediately felt my confidence rising as I finally had answers to why I struggled with certain things. Shortly after the screening, I met Janette again for a workplace needs assessment. This was extremely helpful as we were able to go through all parts of my role, identify the challenges and then Janette suggested a few strategies which helped me cope better. Once I had put these coping strategies in place, I felt I had control over my work tasks and the confidence to talk to others about what I found challenging, and what adjustments would be helpful.
I later met with Janette again for some specialist coping strategy coaching as I was moving into a new role which would present new challenges. The support I received was amazing! It really helped to boost my confidence, allowed me to gain control over my work and also made me realise what my strengths were. I would strongly recommend anyone that believes they have a specific learning challenge to get support from Janette as the support I have received has completely changed my life. Thanks to seeking specialist support, I have increased self-awareness, better self-esteem and the belief that I can do anything I put my mind to.
Thank you for writing this and saying we can share this David, we believe others will be inspired by your story.
Taking the right steps to career success.
Are individuals with dyslexia and other neuro-divergent conditions aware of the many associated strengths they have and the career paths that will utilise and build upon these?
Having the ability to write confidently about your unique strengths and skills in an application form or CV, or to remember to mention all of these during an interview isn’t easy and can be a challenge for anyone. Neuro-divergent individuals may find this process particularly challenging if they have difficulties with literacy, working memory, speech etc. This poses the question, what support is available for individuals experiencing these challenges and how can we help them to communicate their strengths most effectively during the recruitment process?
It is well known that individuals with neuro-divergent conditions often have many associated strengths that are vital for the growth, productivity and success of businesses, which include; determination, strong atypical problem-solving skills, creativity, empathy and many more. We also know that these well sort-after and highly important set of skills can be overshadowed or held back by some of the underlying challenges faced by neuro-divergent individuals. However, those that seek support for their challenges and develop coping strategies for these, will see their strengths and skills flourish in addition to their self-esteem. Recognising your personal strengths and being able to communicate these effectively both in writing and verbally, is vital in helping you to get the job you’ve always wanted and to make the next step in your career!
If you are dyslexic/neuro-divergent, a Career Coach that can help you develop effective coping strategies for any challenges you may face during the recruitment process and who can also help you to identify and effectively communicate your strengths, could help you find a job you’ll love but also further enhance your confidence and well-being.
To find out more about specialist career coaching for individuals with dyslexia and other neuro-divergent ‘conditions’, please click here: https://www.right-resources.org.uk/career-coaching.html
I’m excited to be able to tell you about this straightforward and very practical initiative. I’ve wanted to share this for a while now, but I've been so busy getting it up and running that there has been very little time to share an update with you. However, with two pilots now successfully completed I believe the time is right for me to share this post.
This is the audio version of the article. (Temporary electronic recording).
To see the original post which includes a video interview with one of the recent graduates as well as links to the academic paper please click here.
Accredited Dyslexia Champions making it safe to talk about challenges in the workplace.
Are the challenges associated with dyslexia stopping you from reaching your goals and building the career you’ve always dreamt of?
Many of us dream about being in our ideal job or think about how great it would be to run our own business and be our own boss but what if the challenges associated with dyslexia are preventing us from doing this? Are these challenges affecting your confidence in taking the next step in your career?
Case studies tell us that individuals with dyslexia or other neuro-divergent ‘conditions’ can experience a lack of confidence and low self-esteem if they haven’t received the right support. We also know that the associated strengths dyslexic individuals have such as creative thinking and excellent oral communication skills are less likely to shine if confidence is low. Applying for a new job, becoming self-employed or starting a business can be a daunting process for anyone but imagine how difficult this would be if your confidence is low and you’re not aware of your own personal strengths and skills?
Recognising your abilities and being confident about them is crucial in helping you to move into a new job or career you love. To convince potential employers, clients and partners that you are the person they want to hire or work with, you will need to confidently describe your skill set and past experience. Many individuals require some coaching or guidance to help them to do this effectively and finding a coach with the ability to build your confidence, show you how to recognise your strengths and skills will help you to become a much stronger applicant for your dream job. In addition, a coach that has an understanding of your challenges and who can recommend strategies to help you cope more effectively will further enhance your confidence and well-being.
To find out more about specialist career coaching for individuals with dyslexia and other ‘neuro-divergent’ individuals, please click here:
Article provided by:
Specialist Career Coach & MBTI Practitioner.
What difficulties do dyslexic individuals have when changing career path and could they end up in a job that doesn’t utilise their strengths?
Finding a new job that you love can be a huge challenge for anyone but imagine how difficult it is likely to be for someone who has challenges associated with dyslexia. There is a huge amount of advice and guidance about how to find your dream job on the internet but how much of this is dyslexia friendly and what related support and guidance has been tailored for a dyslexic audience?
Research has found that dyslexic individuals have many associated strengths, which include; creativity, good problem solving ability, lateral thinking and many more but without tailored career support, there is a risk dyslexic individuals could find themselves in a job which doesn’t utilise these. When choosing a new career we often focus on what looks exciting and interesting about the new job or career pathway but we don’t always think about what the challenges could be. This is a trap that some dyslexic individuals may also fall into which could lead to them hating a job that they thought they would love!
Whilst there are thousands of qualified Career Coaches, Careers Advisers and Recruitment Agencies that can help you create a new CV or make your interview technique slick there has, until now, been minimal tailored career support for dyslexic and other ‘neuro-divergent’ individuals. An understanding of the challenges dyslexic individuals face along with the knowledge of their highly sought after strengths in the workplace, can be hugely beneficial to those seeking careers guidance and support.
To find out more about specialist career coaching for individuals with dyslexia and other ‘neuro-divergent’ individuals please click here.
Article provided by:
Specialist Career Coach & MBTI Practitioner
A recently published briefing paper states that UK productivity is ‘in stagnation’ and has been so for a period of 10 years. Although the root of this is varied and complex, I would suggest that if workplace support for neuro-divergent individuals were to be available in all workplaces this could potentially have a positive multifaceted impact.
The briefing paper, Productivity in the UK, July 2017 states this reported ‘stagnation’ has puzzled economists and the following theories are listed within this paper to try to help explain the situation:
• falling productivity in the oil and gas, and financial sectors;
• weakness in investment that has reduced the quality of equipment employees are working with;
• the banking crisis leading to a lack of lending to more productive firms;
• employees within firms being moved to less productive roles;
• slowing rates of innovation and discovery;
• an ageing population;
• inaccuracies in the data.
However, as also stated in the paper none of these is sufficient on its own to explain entirely what has happened. For obvious reasons, everyone concerned is keen to be able to predict when the weakness in productivity growth will come to an end and how this might best be brought about.
Although this post may be seen to be taking a simplistic approach toward increasing productivity, I believe it is important to firstly look at this on a ‘grass roots’ / micro level – from the perspective of the individual employee. In particular, it would appear there is a dearth of information available about the missed opportunity of increasing the engagement and productivity of neuro-divergent individuals by ensuring they can access appropriate support within the workplace. (We are potentially looking at 1 in 7 people).
A dyslexic employee after accessing support: ‘I am completing and achieving more …..I am prioritising better and am more efficient at completing tasks to deadlines.’
Of course, there are numerous reasons why some individuals may be underproductive including lack of training, health, appropriateness of the work environment, poor management, smoking breaks, inefficient systems etc. However, by ensuring those with dyslexia, dyscalculia and other neuro-divergent ‘conditions’ feel safe to access appropriate support this could be a ‘win-win’ for everyone concerned regardless of these factors - plus these individuals could help bring about positive change in these areas listed.
The benefits of providing this type of support are many-fold in that an increased number of these individuals will become more able & more likely to utilise their widely acknowledged atypical problem-solving skills, creativity and innovative thinking which could help organisations with new products & services as well as them being more successful & productive at a macro level.
‘It has helped me build relationships and identify strategies for dealing with delivery of multiple projects’.
As there is an ongoing drive towards encouraging people to take up STEM (science, technology, engineering & maths) in education & careers (all of which are subjects known to have a ‘pull-factor’ for neuro-divergent individuals) by providing support and informing individuals that organisations are dyslexia/’neurodivergence’-friendly may aid recruitment into the sector.
Unfortunately, there is still a lack of understanding about dyslexia and co-occurring neuro-divergent conditions which has meant that the subject has largely been overlooked in relation to the workplace – with most of the focus being on children & education. However, there are currently an increasing number of enlightened organisations providing a streamlined process of support for their neuro-divergent employees and viewing this as an important opportunity.
It is suggested that this is a subject which should now be taken seriously and would ideally be included within the list of focus areas for increasing UK productivity. If we review this list from the briefing paper above, we can pull out at least two areas which this has some relevance (in addition to increased individual productivity) and these are; inaccuracies in data & slowing rates of innovation and discovery.
Recent work with staff at a globally recognised university (which has a speciality in STEM and business subjects) has shown that providing an accessible process of support to neuro-divergent staff can increase engagement and improve individual productivity - as well it having a positive impact on career wellbeing.
If you would like to find out more about this you can find the full research paper here:
Vol.05 No.06(2017), Article ID:76910,23 pages
Workplace Dyslexia & Specific Learning Difficulties―Productivity, Engagement and Well-Being
Feeling safe to take the first step has commonly been a barrier to dyslexic/neuro-divergent adults accessing the support they need within the workplace. However, a new initiative, piloted at Imperial College London earlier this year, now means there is an information & guidance conduit which is safe, professional and confidential.
For far too long adults with dyslexia and other neuro-divergent ‘conditions’ have been reluctant to speak out when they experience challenges with their work tasks. This can be due to a variety of reasons including; fear of discrimination & prejudice, the potential risk of it affecting their professional credibility as well as a lack of confidence & low self-esteem due to having tried to cope on their own for a long period of time. (Plus, many people may not realise their challenges could be associated with a ‘processing difference’ such as dyslexia, as literacy may not be a major problem for them).
The impact of not speaking to someone about their problems and not accessing appropriate support can be far-reaching, often resulting in them not achieving to their full potential …and not being able to fully utilise the strengths they may have which are associated with their ‘processing difference’. Sadly, the longer-term picture is that this can have a negative impact on overall wellbeing and, for some, it can also have a negative effect on mental health.
Whilst there are an increasing number of proactive and well-informed employers providing appropriate tailored support for their dyslexic/neuro-divergent employees, even in these workplaces there has, until now, been a vital ‘missing link’ in the chain of workplace support. A place of safety, someone they can speak to, someone who is approachable, knowledgeable & impartial … someone who has undergone a course of specialist training in order to ensure they provide accurate information and appropriate signposting.
It is now possible to have these invaluable colleagues in every type of organisation. These graduates of the Dyslexia Champions™ training & accreditation programme are volunteers who augment the organisation’s existing dyslexia/neuro-divergence support provisions and work alongside current HR processes thus helping provide a seamless, accessible process of workplace dyslexia/neuro-divergence support.
For more information please visit www.dyslexia-champions.org